Privacy Policy (GDPR-friendly)

1) Data controller

Controller: MyNetCourse, Carrer de la Marina 162, 3º 2ª, 08013 Barcelona, Spain. Contact: support@mynetcourse.com.

2) What data we collect

• Account and access data: email address, name (if provided), login/access events.
• Purchase and billing metadata: plan selected, payment confirmation, timestamps, receipt/invoice details. Payment card data is handled by the payment processor, not stored on our servers.
• Support communications: messages you send to support and related troubleshooting details.

3) Why we process data (legal bases)

• Contract: to deliver digital course access, provide receipts, and manage your account.
• Legitimate interests: to prevent fraud/abuse, improve course clarity, and maintain service security.
• Consent (optional): for non-essential analytics, if you choose to accept.
• Legal obligation: accounting and compliance where required.

4) Cookies & local storage

We use essential storage to remember preferences (such as cookie choices) and to keep your session stable. We may use optional analytics to understand which pages are useful and to improve the learning experience. You can accept or decline optional analytics using the banner at the bottom of the site.

5) Data sharing

We share data with service providers only as needed to deliver the service (e.g., payment processing and email delivery). We do not sell personal data. Providers are expected to handle data securely and lawfully.

6) International transfers

Some service providers may process data outside Spain/EU. When applicable, we rely on appropriate safeguards (such as contractual protections) consistent with GDPR requirements.

7) Retention

We keep personal data only as long as necessary for access delivery, support, and legal obligations. Purchase records may be retained for accounting and compliance for the legally required period.

8) Your rights

• Access, correction, deletion, restriction, portability, and objection (as applicable).
• Withdraw consent for optional analytics at any time (via banner choices).
• Lodge a complaint with your local data protection authority.

9) Security

We take reasonable measures to protect accounts and course access. Please use a strong password and do not share login links.

10) Contact for privacy

For privacy requests, email support@mynetcourse.com with the subject line “Privacy Request” and the email used for your account/order.